Frequently Asked Questions

General Questions

Where can I find the list of job openings?

Go to the job link by clicking here. It will take you to the list of jobs for the General Office, Stores, and the Distribution Centers. You can search for positions by keyword, job type, or location. 

How do I apply for a job?

For all positions, you may apply online. First, you will need to create a profile/account. Our online application will take you through the process of providing required information. 

I applied online.
How long does it normally take to be contacted after I apply?

You will receive an automated acknowledgement upon completing the online process. The length of time to review all applications varies by position. Should your qualifications meet our current needs, you will be contacted by a Big Lots representative.  

I didn’t find a job that matches my interests.
How can I stay informed of future openings?

You’ll want to create a profile/account. Your profile captures work history and educational background, as well as your job preferences. You can specify the type of job, location, or new store opening you’re interested in. Once you create your profile, you can choose to receive email notifications when a job is posted that matches your preferences. 

Do you have part-time jobs?

We offer part-time positions in Stores, depending on the specific position and business need. We also hire seasonal positions at certain times of the year, particularly during the holiday season.

What is the minimum age requirement for working in the Stores?

Big Lots associates must be at least 18 years of age.

I’ve worked for Big Lots before. How do I reapply?

Thanks for your interest in returning to Big Lots! If you worked for Big Lots prior to September 2015, you should create a profile/account and search for jobs. By creating a profile, you can set job and location preferences that will automatically send job posting notifications to your inbox.

Who can I contact if I have questions after my interview?

For Store positions, please contact the hiring manager you interviewed with. For General Office and Distribution Center positions, please contact your recruiter or Human Resources.


Account Questions

Why should I create a profile/account?

To be formally considered for a position at Big Lots, we ask that you create a profile/account. It’s quick and easy and by creating your profile, you automatically set up your account. Once you’ve created your profile, you’ll have the opportunity to attach a resume, express your job preference, and create alerts that will provide you with email notifications when positions that meet your interests are posted. 

I forgot my Password. How do I reset it?

Please ensure that you have the most updated internet browser version.  We recommend using Google Chrome or Firefox

Log In

Click "Sign In" option at the top right of your screen

Click on "Forget your password

Enter your User Name and Email Address

Follow the directions in the email by clicking on the link in the email and enter User Name and Access Code provided in the email

In the final screen, enter your Access Code again, enter your Personalized Password, and re-enter Personalized Password

I forgot my User Name. How do I find it?

On the website Log In screen, click on the “Forgot your User Name?” link. You will need to know your email address used to create your profile/account, and click Validate. Your User Name will appear on the screen.

I am a new user and want to create a profile. Why does the system say a record already exists under the User Name I selected?

If you click on New User and, while creating a user name and Password, the system gives you an error message that says “a valid record already exists under this User Name,” it means that someone already has an account under the User Name you are trying to create. Or, you created a profile with that User Name and you don’t remember your Password. We recommend creating a unique user name that includes both letters and numbers. User Names must be 4-32 characters long and cannot contains spaces.

I am having trouble getting past the Work History portion of my Secondary Pass Application. What do I need to do?

In most cases you might be having trouble with this section because of the way the Country and State were filled in on each of your Work Experiences. To fix, remove all information in the Country and State fields. Next, click on the word “Search” to the right of the field. When looking up Country, in the keyword section, enter United States and click “Search”. You will receive a list to choose from. Make your selection. When looking up State, in the keyword section, enter your State and click “Search”. You will receive a list to choose from. Make your selection.

Remember you will need to do this for each one of your Work Experiences you have listed in your application.

How do I unsubscribe to job posting email notifications?

You’ll need to log in to your account, click on My Account Options at the top of the Job Search tab, scroll to the Correspondence section and click “Edit”. Uncheck the “send an email notification whenever a new position matching this profile becomes available” box and click “Save”. Your email preferences will now be updated.